Insurance Claim Resources

Public Adjuster Consumer Alert by the Attorney General of Texas
This informative 2-page letter explains why is it important to guard against companies or individuals who solicit your business through unsolicited e-mails, direct mail advertising or telemarketing.

National Association of Insurance Commissioners (NAIC) Map of States
State insurance departments are the best sources for company and agent licensing information.  This map provides easy links to the websites for help in every state.

Insurance Information Institute
The mission of the Insurance Information Institute (I.I.I.) is to improve public understanding of insurance — what it does and how it works.  The I.I.I. is recognized by the media, governments, regulatory organizations, universities and the public as a primary source of information, analysis and referral concerning insurance.  Their website offers many excellent resources, articles, videos and more.

Residential Property Claims Guide
Important tips and information from the California Department of Insurance at www.insurance.ca.gov on what to do after a loss. The guide includes helpful information about the payment process and your rights as a policy holder.

Settling Insurance Claims After a Disaster
The Insurance Information Institute offers a 9-page brochure with what you need to know to file a claim, how the process works, and what’s covered and what’s not covered.

United Policyholders Insurance Claim and Coverage Help
The United Policyholders website is a great resource for insurance claim tips. Founded in 1991, United Policyholders is a non-profit organization that fights for the rights of insurance consumers and educates individuals and businesses on how to get fair treatment and settlements of insurance claims.

Floodsmart.gov Flood Insurance
Standard homeowners insurance does not cover flood damage, but the National Flood Insurance Program (NFIP) helps provide means for property owners to financially protect themselves.  Find resources regarding flood insurance at their website Floodsmart.gov.

The Cost of Flooding – Interactive Tool
This interactive tool by Floodsmart.gov allows you to estimate the cost of damages after a flood in your home.  You can select a level of water damage to see the financial impact of flood related damage.

Video:  Water Damage:  Test Your IQ by the Insurance Information Institute

See examples of what is and what is not typically covered by insurance.